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Privacy Policy

Effective Date: January 1, 2026

At Sahha Circle, your trust, confidentiality, and safety are paramount. We are committed to protecting the personal and sensitive information you share with us, adhering to ethical practice and professional standards. This policy outlines how we handle data related to our services, which include individual therapy, couples therapy, professional supervision, and workshops.

1. Scope and Compliance

This Privacy Policy governs the processing of personal data across our operations, including our website (sahhacircle.com) and service delivery. Given our cross-border operation between the United Kingdom (UK) and Pakistan, we are committed to meeting the highest standards of data protection, specifically noting the complexity of managing regulations like the UK client data privacy regulations (GDPR).

2. Information We Collect

We collect information necessary to provide ethical, safe, and effective therapeutic and professional services.

A. Non-Clinical Information (Website & General Inquiries)

  • Contact Data: Name, email address, phone number (including WhatsApp number for contact), and general geographic location (UK or Pakistan).
  • Usage Data: Information about how you use our website, including device type (Desktop, Mobile) , click-through rates (CTR) , and search terms (e.g., "emotional healing," "couples therapy") to optimize our service delivery and communications.

B. Sensitive Clinical and Professional Information (Therapy & Supervision)

  • Clinical Data: Information related to your emotional pain and trauma , relationships , personal development, and consciousness shared during individual, group, or couples therapy sessions .
  • Professional Data: Information related to your practice, competence, and client work shared during Supervision for practicing therapists and trainee counselors.
  • Payment Data: Records of services purchased, including premium clinical fees and B2P supervision fees.

3. How We Use Your Information

We use your data strictly for the purposes of delivering our core mission and maintaining operational integrity.

  • Service Provision: To provide the culturally attuned and holistic psychotherapy services, including specialized areas like couples therapy and trauma recovery.
  • Ethical Compliance: To ensure we adhere to Ethical Practice and meet licensing/supervision standards in both jurisdictions.
  • Professional Development (B2P): To deliver and manage high-margin professional services, such as supervision and training for UK-based trainees and practicing therapists.
  • Communication: To contact you about your appointments, payment, or to provide promotional materials related to our workshops and healing programmes.
  • Marketing Strategy: To inform our Asymmetric Scaling Strategy, ensuring that UK marketing focuses on high-conversion leads, and Pakistan marketing focuses on affordable brand coverage.

4. Data Storage and Security

  • Confidentiality: Your story is honoured. We treat all client information with the utmost Confidentiality.
  • Cross-Border Data Transfer: By using our services across the UK and Pakistan, you acknowledge that your information may be processed in both regions, and we maintain security protocols to manage the regulatory complexity of cross-border psychological services.
  • Security: We maintain secure systems to protect your data, recognizing the high trust requirement for an online modality.

5. Disclosure of Information

We will not share your sensitive personal or clinical information except in the following limited circumstances:

  • Legal/Ethical Requirement: When required by law, professional ethical guidelines (e.g., safeguarding mandates ), or to protect our rights, property, or safety.
  • Consent: With your explicit, written consent.
  • Supervision (Professional Data): Professional data related to your practice may be discussed in a confidential, anonymized manner with a clinical supervisor as required by professional standards.

6. Your Rights

You have rights regarding the personal data we hold about you, which include the right to access, correct, or request the deletion of your personal data, subject to legal and professional record-keeping requirements for clinical services.

7. Contact Us

If you have questions about this policy or your personal data, please contact us directly:

  • WhatsApp: 0044 7763451995
  • Email: info@sahhacircle.com

We blend compassion with clinical practice, insight with integrity, and healing with purpose.